Privacy Policy
Last updated: April 24, 2025
1. Introduction
Welcome to Styling Painting LLC ("Company," "we," "us," or "our"). We are a family-owned painting company based in Richmond, Virginia. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website stylingpainting.com or when you contact us by phone, email, or text message.
Please read this policy carefully. By using our website or services, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our site and services.
2. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, email address, phone number, and address when you submit a contact or estimate form.
- Project Information: Details about your painting project, property type, preferred timeline, and budget range.
- Communication Records: Records of your correspondence with us, including emails, text messages, and phone calls.
- Usage Data: IP address, browser type, pages visited, and time spent on our website (collected automatically via analytics tools).
3. SMS / Text Messaging Policy
Styling Painting LLC uses SMS/text messaging as a communication tool to provide efficient, responsive service to our clients. By providing your phone number and opting in to receive text messages from us, you consent to the following terms:
How We Use Text Messages
- • Sending appointment reminders and scheduling confirmations
- • Providing project updates and status notifications
- • Following up on estimate requests and inquiries
- • Building relationships with potential and existing customers
- • Answering questions and providing customer support
Opt-In
You opt in to receive text messages from Styling Painting LLC by submitting a contact or estimate form on our website with your phone number and checking the SMS consent checkbox, or by texting us directly. Your consent is not required as a condition to receive our services.
How to Opt Out (STOP)
You may opt out of receiving text messages at any time by replying STOP to any text message you receive from us. After opting out, you will receive one final confirmation message, and no further text messages will be sent to you.
Help
For help with our text messaging program, reply HELP to any of our messages or contact us directly at info@stylingpainting.com or (804) 873-5484.
Message & Data Rates
Message and data rates may apply. Message frequency varies depending on your interaction with our business. Contact your wireless provider for details about applicable rates.
Privacy of SMS Data
We do not share, sell, or rent your mobile phone number or the content of your text messages to third parties for marketing purposes. Your information is used solely to provide our painting services and communicate with you about your projects.
📱 Summary: Text STOP to cancel. Text HELP for help. Message & data rates may apply. Message frequency varies.
4. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide free estimates
- Schedule and coordinate painting projects
- Send appointment reminders and project updates via SMS, email, or phone
- Improve our website, services, and customer experience
- Comply with legal obligations
- Prevent fraudulent activity and ensure website security
5. How We Share Your Information
We do not sell, trade, rent, or otherwise transfer your personal information to third parties without your consent, except in the following limited circumstances:
- Service Providers: We may share your information with trusted third-party service providers (e.g., scheduling software, form processing services) who assist us in operating our business. These providers are obligated to keep your information confidential.
- Legal Compliance: We may disclose your information when required by law or to protect our rights, property, or safety.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
✅ No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Official SMS Compliance Policy
6. SMS Terms & Privacy — Styling Painting
Terms of Service
By opting in to SMS messages from Styling Painting, you agree to receive text messages for customer support, service updates, and other communications related to your account.
- You can cancel the SMS service at any time. Just text STOP. After you send "STOP", we will confirm your unsubscription. You will no longer receive SMS from us. To rejoin, sign up again as you did the first time.
- If you are experiencing issues with the messaging program, reply HELP for more assistance.
- Carriers are not liable for delayed or undelivered messages.
- Message and data rates may apply. Message frequency varies. Contact your wireless provider with any questions about your plan.
Privacy Policy
Styling Painting does not share mobile numbers, text messaging originator opt-in data, or consent with any third parties or affiliates for marketing or promotional purposes.
Mobile information may be shared only with subcontractors and service providers that support the delivery of SMS services, such as messaging platforms, telecommunications providers, or customer support vendors. This information is used solely to provide and operate the messaging service.
All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.
Source: quo.com/policies/ORf2w0AEDT
7. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience. We use Google Analytics and Google Ads tags to understand how visitors interact with our site and to measure the effectiveness of our advertising. You can control cookie settings through your browser settings. Disabling cookies may affect some website functionality.
8. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Children's Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it.
10. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your personal information
- The right to opt out of marketing communications at any time
- The right to opt out of SMS/text messaging by replying STOP
To exercise any of these rights, contact us at info@stylingpainting.com.
11. Third-Party Links
Our website may contain links to third-party websites (such as scheduling tools and financing partners). We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by updating the "Last updated" date at the top of this page. We encourage you to review this page periodically.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Have Questions About Your Privacy?
We're happy to answer any questions about how we handle your information. Don't hesitate to reach out.